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How jkt789 Handles Your Personal Data

This privacy policy tells you exactly what data we collect when you use jkt789, why we collect it, and how we keep it secure — including when you top up via DANA, OVO, or GoPay.

Data collected only for account and payment purposesDANA, OVO, GoPay wallet data handled securelyYou can request access or deletion at any timeNo data sold to third partiesAvailable where local law and eligible regions permit
jkt789 How jkt789 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

For anything related to your personal data — access requests, correction, deletion, or questions about how your DANA, OVO, or GoPay transaction data is stored — reach our support team through the channels below. We aim to respond to all privacy-related requests as promptly as possible. Availability depends on local law and eligible regions.

Team online

Live Chat

Open the live chat from your account dashboard to raise a data access or correction request. Our team will confirm receipt and follow up within the session.

Email Support

Send your data request or privacy concern to our support email linked in your account settings. Include your registered phone number so we can verify your identity quickly.

Account Settings

Some data preferences — such as marketing communication opt-outs and cookie consent — can be managed directly inside your jkt789 account settings without contacting support.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We apply layered security across your account — from how wallet data is stored after a GoPay or DANA transaction, to how long session cookies persist on your device. Here is what that looks like in practice.

Encrypted Data Storage

Account credentials and linked wallet identifiers — including your registered DANA or OVO number — are stored with encryption. We do not store full payment credentials in plain text at any point.

Cookie and Session Policy

Session cookies keep your lobby state consistent when you switch between mobile browser and desktop. You can clear or block cookies through your browser settings; some features may behave differently if you do.

Data Retention Periods

Transaction records tied to DANA, OVO, and GoPay deposits or withdrawals are retained for the period required by applicable financial and legal obligations in the regions we serve.

Third-Party Sharing Limits

We share data only with payment processors necessary to complete your transaction, and with fraud-prevention services. We do not sell or rent your personal data to advertisers or data brokers.

Common Questions About Your Privacy Rights

Real questions about how your data is handled on jkt789 — from what we keep after a GoPay deposit to how you can request deletion of your account information.

We collect your name, phone number, email, and the e-wallet you register with — DANA, OVO, or GoPay. We also log your device type and IP address to protect your account from unauthorised access.

We store the transaction reference and amount for each deposit or withdrawal. We do not store your wallet PIN or full account credentials — those stay within your own DANA or OVO app.

Contact our support team via live chat or the email address in your account settings. Include your registered phone number so we can verify your identity and process your request.

Yes. You can submit a deletion request through our support channels. Some data may be retained for the period required by financial or legal obligations before full removal is completed.

Transaction records — including GoPay deposits and OVO withdrawals — are kept for the period required under applicable financial regulations in the regions where we operate, subject to local law.

Yes, we use session and preference cookies to keep your account state consistent across devices. You can manage or block cookies through your browser settings, though some account features may be affected.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.